Privacy Policy
Last Updated: February 16, 2026
ReLoad IT ("we", "us", or "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect personal data in our role as a strategic IT introducer.
For the purposes of the UK General Data Protection Regulation (UK GDPR), the data controller is Alina Shoemaker trading as ReLoad IT.
1. Information We Collect
We collect and process the following data:
Contact Information: Name, job title, business email address, and phone number.
Business Requirements: Information regarding your company’s technology needs, "pain points," and decision-making processes.
Communication Records: A record of correspondence if you contact us.
2. How We Use Your Data
We use the information held about you to:
Facilitate "warm introductions" between your organisation and our selected technology development partners.
Act as a communication bridge during proposal and procurement phases.
Carry out our obligations arising from any contracts entered into between you and us.
3. Lawful Basis for Processing
We process your data under the following legal bases:
Legitimate Interests: To provide introduction services that benefit both the potential client and our development partners.
Contractual Necessity: Where processing is required to fulfill a contract with you.
Consent: Where you have explicitly agreed to the introduction.
4. Disclosure of Your Information
As an introducer, we will share your professional contact details and business requirements with our development partners to facilitate meetings and proposals. We do not sell your data to third-party marketing companies.
5. International Data Transfers
Our development partners may be located outside the UK (e.g., India). When we transfer your data internationally, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs), as required by the Data Protection Act 2018.
6. Data Retention
We will hold your personal information on our systems for as long as is necessary for the relevant activity (typically for the duration of the introduction phase and any subsequent 12-month commission tail period).
7. Your Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you.
Request the correction or erasure of your data.
Object to or restrict the processing of your data.
Request a transfer of your data (data portability).
8. Contact & Complaints
If you have questions about this policy or wish to exercise your rights, please contact us at: a.shoemaker@itreload.co.uk
If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.